Unless it’s mad, passionate, extraordinary love, it’s a waste of your time. There are too many mediocre things in life. Love shouldn’t be one of them.”

Dreams of an Insomniac

1. Deliver More Value Than You Receive Payment For
2. Standardize Experiences without making a distinction between Customers & Prospects 
3. Be Friendly and Approachable 
4. Add a ‘cool’ factor to being your customer 
5. Be the Best at what you do and don’t shy away from sharing that with the world 

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